Yes, we do. Some countries may be excluded due to high shipping costs and customs regulations that don’t allow us to add tracking to an order.
Yes, we do offer flat rate shipping for Canada and the USA. Flat rate shipping in Canada is $9.99 CAD, and for the USA it is $4.95 USD.
We offer free shipping in Canada over $75 CAD, and in the USA over $49.95 USD.
We process and ship orders once a week to reduce our environmental impact of driving to and from the post office every day. You will receive a confirmation email after you place your order and also a confirmation email after your order is shipped
Different countries have different customs regulations. We can not control or determine what fees or shipping rates may apply and we are not responsible for paying these fees.
Yes! You can collect paw points by joining our rewards program. It's free to join and you will start earning rewards right away. Ways to spend your acorn points:
500 Paw points = $5 off your purchase 1000 Paw Points = $10 off your purchase 1500 Paw Points = free shipping 2000 Paw Points = $20 discount on your next purchase.
The best way to be informed about new arrivals and restocks is to follow us on social media. You can follow our Instagram here and our Facebook here. You can also sign up for our newsletter to stay in the loop here.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
RETURNS: Returns are accepted for store credit only within 14 days of merchandise ship date for domestic delivery, and 30 days for international customers. If said time periods have passed since date of purchase or if items are not returned in the condition they were sent out in (tags attached and items unworn and unwashed), unfortunately we can not offer you store credit. Sale items, intimates, accessories, candles, and bodysuits can not be returned or refunded. Swim is returnable so long as the hygienic liner is in tact. Items purchased using a sale coupon code can also not be returned. To complete your return, your receipt is required. Please complete our Return Information form by circling your reason for return and including this with your unwanted merchandise. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, please consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item. Please ship your item to this address:
HealthNut Shop 793 center Street suite 332 Lewiston New York 14092
REFUNDS: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. At this time, we will notify you of approval or rejection of your refund. Upon approval, you will receive an email with a gift card for store credit in the original amount of your item(s).
SALE ITEMS: Unfortunately all sale items are final (along with accessories, intimates, and bodysuits).DO NOT SEND BACK YOUR MERCHANDISE IF IT WAS A MARKED DOWN ITEM. We will not be processing your item if you send it to our warehouse for return and it is a marked down sale item. We cannot return these items as they are final sale. If sent back there will not be a credit given of any kind and you will be responsible for fees of shipping back to you.
CODE ITEMS: Items bought with an online code are final sale and not returnable. We are sorry for the inconvenience.